Bermuda Tourism Authority Streamlines SAP Concur and QuickBooks

PivotNexus transformed a manual SAP Concur-to-QuickBooks process into an automated workflow, reducing manual effort, improving processing efficiency, and allowing the finance team to spend more time on review and reconciliation instead of data entry.

Company

The Bermuda Tourism Authority (BTA) is the official destination marketing organization for Bermuda, dedicated to strengthening the island's tourism industry and supporting long-term economic growth. Working in partnership with government and the tourism community, the BTA promotes Bermuda as a world-class destination while encouraging sustainable tourism, increasing visitor spending, and creating opportunities for local businesses and employment.

Testimonial

“Overall, PivotNexus has helped create a more efficient workflow between Concur and QuickBooks, with transactions syncing regularly throughout the day instead of requiring a fully manual process. While vendor setup and configuration still require attention on our end, the system has reduced manual processing steps and improved the overall flow of financial data between our systems.

PivotNexus has been a valuable tool in helping us streamline our finance processes, particularly by reducing the amount of manual work required to move transactions from Concur into QuickBooks, both Desktop & Online. Once the mapping is properly configured, the automated sync helps reduce duplicate data entry, improves processing efficiency, and allows our team to focus more time on review, reconciliation, and issue resolution rather than manual input.

One of the biggest benefits for us has been the support team. The PivotNexus team has consistently been responsive, helpful, and willing to jump on a call when needed, which has made a meaningful difference when troubleshooting errors or working through configuration changes.”

Mornay Piper, Bermuda Tourism’

Finance Manager